We are Here to Assist
At Rainbow OPTX, every interaction is treated with the same care and attention as the pieces we create. If you have a question or require assistance, our team is here to help – thoughtfully and with precision.
For answers to our most common questions, please see the options below.
Track an Order or Begin a Return
You may easily follow the progress of your order or initiate a return:
Modify or Cancel an Order
Our fulfillment process commences immediately after an order is placed to ensure your new sunglasses arrive without delay. Due to this, it is unfortunately not possible to modify or cancel an order once it has been confirmed.
We kindly ask that you review your order carefully before checking out. If an error has occurred or a change is desired, the most suitable solution is to wait until your order arrives and then use our Returns Center to initiate a return.
For Any Other Inquiries
If your question is not addressed above, please reach out through the form below. Our support team personally reviews each message and will respond as promptly as possible.
